Painful Double-Entry

Your team wastes billable hours maintaining duplicate data between your PSA and project tools.

Integration Headaches

“Simple connectors” promise seamless syncing but leave technicians manually transferring tickets between systems.

Service Ticket Invisibility

Project timelines proceed without accounting for help desk tickets consuming your resources.

Workflow Bottlenecks

Work gets stuck between systems as tickets fall through the cracks.

For Service Managers

Tickets disappear into the void. Engineers cherry-pick the easy work. And your CSAT scores and SLAs reflect it all too clearly.

For Project Managers

Your PSA shows what’s assigned, not what’s actually happening. Projects also drift past deadlines while budgets evaporate.

For Engineers & Tech

You’re drowning in tickets without knowing which ones actually matter. Every interruption costs you many minutes of productivity.

See Everything at Once

Transform ticket chaos into organized Kanban boards everyone on your team understands instantly. Drag and drop to reassign work and update your PSA automatically.

Eliminate Dispatching Overhead

Let engineers and technicians pull their next task from prioritized queues and prioritize tasks on the go.

Make Projects Predictable

Solve PSA disconnection. Track every project with Swim Lanes and Gantt views. Spot bottlenecks before they derail deadlines and budgets.

Track Time Without Pain

Stop painful double-entry. Log time directly from your workflow board, and get it instantly pushed to your PSA. No more missed billable hours.