Understand the Framework
Learn what high-performing TSPs do in this operating area and why it matters.
Assess Your Business Maturity
Understand the framework of a modern technology solutions partner (TSP), assess your current maturity and unlock personalised Growth Pathways.
Important First StepTakes 10β20 mins
Why Advanced Assessments Matter
Our assessments cover 10 key operating areas and 51 operational subcategories.
Complete the overview course, assess your maturity and unlock tailored Growth Pathways to improve your business.
Assess Your Maturity
Identify your strengths, gaps and priorities across relevant subcategories.
Unlock Growth Pathways
Get personalised recommendations based on your assessment results.
Track Improvement
Reassess over time and measure your operational maturity progress.
Your Journey β In 5 Simple Steps
1
Understand the Operating Category
Complete the ~10 minute overview course to understand what this operating area covers and why it matters.
2
Complete the Assessment
Answer assessment questions across the relevant subcategories to assess your current maturity.
3
Review Your Results
See your maturity level, benchmark position and key strengths, gaps and priorities.
4
Explore Your Growth Pathways
Access your personalised Growth Pathways with recommended resources, templates and actions.
5
Take Action on Your Highest Priorities
Choose the right pathways and start taking action on the areas that will drive the biggest impact.
βEach assessment takes 10β20 minutes to complete. Your results are private and visible only to you.
Ready to Start Your Assessment Journey?
Start with the overview course, complete your assessment, and unlock personalised recommendations designed to strengthen this area of your business.
- Complete the overview course first
- Unlock your assessment
- Access personalised Growth Pathways
Step 1 of 5
β· Est. time: 2 mins
Choose a Capability Area
Start by selecting the capability area thatβs most relevant to your current business priority. You can always come back and assess other areas later.
What you'll do:
- Explore the 10 capability areas
- Understand what each area covers
- Choose the area that aligns with your current focus
β
Pro Tip
Most members start with areas like profitability, operational efficiency, leadership, or accountability.
Step 2 of 5
β· Est. time: 3 mins
Understand the Category
Before completing the assessment, review the short introductory category guide.
What you'll do:
- Common operational problems in this area
- What mature organisations do differently
- Why this capability area matters
- How this area impacts growth and profitability
β
Goal:
Help members answer assessment questions more accurately and consistently.
Step 3 of 5
β· Est. time: 10β15 minutes
Complete the Assessment
What you'll do:
- Answer operational maturity questions
- Assess current business processes and practices
- Identify areas of operational weakness or inconsistency
β
Key Message:
There are no right or wrong answers β the goal is operational clarity.
Step 4 of 5
β· Est. time: 3 mins
View Your Results
Your results include:
- Maturity stage
- Operational strengths
- Key gaps
- Benchmark positioning
- Recommended focus areas
β
Goal:
Turn operational complexity into clear priorities.
Step 5 of 5
β· Est. time: 3 mins
Explore Your Growth Pathways
Recommended next steps may include:
- Growth Roadmaps
- Process templates
- Operational resources
- Training modules
- Live workshops
- Industry challenge sessions
β
Key Message:
The goal is steady operational improvement through small practical actions.
Common Questions
How long do assessments take?
Typically 10β20 minutes depending on the capability area.
Should I complete all assessments?
No β start with the areas most relevant to your current priorities.
Can multiple team members complete assessments?
Yes. Leadership alignment often improves assessment accuracy.
What happens after the assessment?
Youβll receive recommendations, roadmaps, resources, and suggested next actions.
Explore the 10 Key Operating Areas
Hover over or click each area to learn what it covers and why it matters to your business.
These 10 areas form the foundation of a high-performing technology solutions partner.
Click any area above to view more details. Each area includes courses and resources to help you grow.
Each assessment takes 10β20 minutes to complete. Your results are private and visible only to you.