Mark Boyd is part of our Trusted Network. With deep experience in scaling service providers and building practical solutions, Mark helps MSPs and tech leaders turn strategy into execution.

If you’d like to explore whether Mark’s expertise can support your business, book a discovery call with Brad to discuss your needs.

Examples of some of the Offers Available Through Mark

1. The Mentor 
A 2-hour mentoring engagement designed for MSP business owners, GMs, or team leads who want to support young and capable tech staff struggling with motivation or performance.

• One-on-one sessions (often outside business hours) to uncover what’s holding them back.

• Builds a mutual action plan that balances business expectations with career ambitions.

• Helps turn a struggling team member into a high-performing contributor.

2. BrightGauge as a Service 
A managed service that makes data work for you by setting up and running your entire BrightGauge environment.

• Connects PSA, RMM, finance, and CSAT data into role-based dashboards and scorecards.

• Provides real-time utilisation, margin views, SLA insights, and customer scorecards.

• Includes continuous improvements, unlimited requests, and ongoing support — all for a fixed subscription fee.

• Removes the burden of data wrangling so your team can focus on decisions and growth.

3. The Unstuck Session 
A focused 90-minute EOS-based strategy session for MSP leaders who feel misaligned or stuck.

• Identifies highest-impact goals and clarifies team structure.

• Produces a one-page roadmap to align priorities and rally the team.

• Honest, practical, and grounded in lived experience — not theory.

   

   

👉 Next Step:
If you’re curious about how Mark can help your business, the best way to start is with a discovery call with Brad: